Linking account

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
5. You will be taken to your account dashboard.
   
6. Press My Account in the top left hand corner and then press Link Account.
   
   
7. You will then see a page that will request you to put in the account number you wish to link. Enter the Account Number and press Find Account.
   
   
8. A confirmation will pop up, check the account is correct and press Next.
   
9. You will be taken to Additional Information then enter your First Name, Surname, Telephone Number, First Address Line, Postcode and any Other Information you would like to add.
   
10. Your request will then be submitted and sent for approval by our Operations Team.
    
11. You will receive an email confirming your request.
    
12. Once approved you will receive an email with a link to go back to the sign in page. Press the link on the email.
    
13. Log back into your account and you will see the additional account now linked. Click on the new account to finish the registration.
    
14. Enter all the Title, First Name, Surname, Email Address, Telephone Number and Mobile Number and press Next.
    
15. Select the ways you wish to be contacted and press Next.
    
16. Your registration will be complete.
    
17. On your Account Dashboard, you will be able to switch between accounts if you press Switch Account in the top left hand side and then select the account you would like to switch to.
    

PIN numbers

Ordering cards

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
5. You will be taken to your account dashboard.
   
6. Press Fuel Cards in the top left hand corner then press Card Requests.
   
7. Select the card type you would like to order.
   
8. Enter your Company Name.
   
   
9. Press Add New Cards.
   
   
10. Enter either the Driver Name or Vehicle Registration that you would like embossed on the card.
11. Select the products you would like attached to the card.
12. Add any additional information linked to the card that you would like us to know.
13. Press Add to submit card request.
14. Repeat steps 7-13 if you would like to order more than one card (this will only work if you would like to order a card for the same network).
15. Press Close once complete.
    
16. Check all card details are correct.
17. If you would like to add another card, press Add Card Details.
18. If you would like to edit the card request, press the Edit icon.
19. If you would like to remove the card request, press the Remove icon.
20. Once you are happy with card requests, press Confirm Request.
    
21. To confirm that you want to order the cards, press Yes.
    
    
22. The card request will be sent to operations, who will then order the cards. You will receive them via post within 5-7 working days. The PIN numbers will be sent to you via email.

Card stops

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
   
5. You will be taken to your account dashboard.
   
6. Go to Fuel Cards in the top left had corner and press Stop Cards.
   
   If you would like to stop one card, follow steps 7-13. If you would like to stop more than one card, follow steps 14-19.
7. If you would like to stop one card, type the last 4 digits of the card you would like to stop. (Keyfuels, Fastfuel, UK Fuels and Esso cards will all have a check digit at the end of the card number, this needs to be removed when searching). For example, if the last 5 digits on the card are 1234 5, enter 1234 or the card will not be found.
8. Make sure the tab Match Last 4 Digits Of Card Number is selected.
9. Press Get Cards.
   
   
10. Select the card you would like to stop and press Stop Selected Cards.
    
    
11. Write the reason why you would like to stop the card.
12. Tick the box if you would like a replacement.
13. Press Stop to confirm the cancellation of the card.
    
14. If you would like to stop multiple cards, change Card Status to active and then press Get Cards.
    
15. This will then bring up a list of your cards.
    
16. Select the cards you would like to stop, then press Stop Selected Cards.
    
    
17. Write the reason why you would like to stop the cards.
18. Tick the box if you would like replacement cards.
19. Press Stop to confirm the cancellation of the cards.
    

Cost centres

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
   
5. You will be taken to your account dashboard.
   
6. If you have not previously set up the cost centre, call our Operations Team on 01454 333022 or email them at priority@silvey.co.uk with a request to set up a cost centre.
7. Press Fuel Cards in the top left hand corner and then press Card Management.
8. Change Card Status to Active, then press Get Cards, this will bring up a list of all your cards.
   
9. Select the line of the card you would like to assign to a Cost Centre.
   
10. Select the pencil icon next to the Cost Centre.
    
11. It will come up with a tab that says Select New Cost Centre or have the name of the cost centre the card is already assigned to. If you select the drop down it will bring up a list of all your cost centres. Press the one you would like to assign the card to. Once selected, the cost centre will automatically be assigned.
    

Drawing reports

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
   
5. You will be taken to your account dashboard.
   
6. Press Fuel Cards and then Drawings.
   
   If you would like to View your drawings, follow steps 7-14.
   If you would like to Export your drawing report, follow steps 7-11 then 15-18.
7. If you would like to find a drawing report for one card, type the last 4 digits of the card you would like to check in Card Number (Keyfuels, Fastfuel, UK Fuels and Esso cards will all have a check digit at the end of the card number, this needs to be removed when searching). For example, if the last 5 digits on the card are 1234 5, enter 1234 or the card will not be found.
8. Make sure the tab Match Last 4 Digits Of Card Number is selected.
9. If you would like to search for all your cards, leave these sections blank.
10. If you would like to search for a particular date, select the Search Using Drawing Range Date tab and enter a date in the Date From and Date To sections.
11. If you would like to include uninvoiced drawings, select the Include Uninvoiced Drawings tab.
    
    
12. Press Get Drawings.
    
    
13. This will then open up a list of all the drawings.
    
14. To find out more information regarding the transaction, click into the drawing.
    
15. If you would like to download your drawings, select the Export Drawings tab.
16. Select the format you would like the information saved in (we recommend Excel).
17. Enter the email address you would like the drawing report sent to.
18. Press Get Drawings.
    There will be a pop up of your downloaded spreadsheet. Open to view, edit and save. (This may take a few minutes to come through).
    

View invoice

1. Go to https://webplusfuelcards.silvey.co.uk/WebPlus
2. If you have not registered for the portal, please follow the guide to register which you can find above.
3. If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
4. Enter your Email Address and Password and press Sign In.
   
   
5. You will be taken to your account dashboard.
   
6. Press My Account in the top left hand corner and then press Invoices.
   
7. The invoices will automatically be set to Last 7 Days. If you would like to see a different time range, press the relevant green button on the top of the page.
8. If you would like to find a particular invoice, enter the dates needed into the Date From and Date To boxes.
9. Press Go.
10. Your invoice will show below, press the page icon to view the invoice.
    
11. Your invoice will show in a new tab and you will have the option to save it.