If you have not registered for the portal, please follow the guide to register which you can find above.
If you can’t remember your password press Forgot Password and you will be sent a temporary password to your registered email address.
Enter your Email Address and Password and press Sign In.
You will be taken to your account dashboard.
Go to Fuel Cards in the top left had corner and press Stop Cards. If you would like to stop one card, follow steps 7-13. If you would like to stop more than one card, follow steps 14-19.
If you would like to stop one card, type the last 4 digits of the card you would like to stop. (Keyfuels, Fastfuel, UK Fuels and Esso cards will all have a check digit at the end of the card number, this needs to be removed when searching). For example, if the last 5 digits on the card are 1234 5, enter 1234 or the card will not be found.
Make sure the tab Match Last 4 Digits Of Card Number is selected.
Press Get Cards.
Select the card you would like to stop and press Stop Selected Cards.
Write the reason why you would like to stop the card.
Tick the box if you would like a replacement.
Press Stop to confirm the cancellation of the card.
If you would like to stop multiple cards, change Card Status to active and then press Get Cards.
This will then bring up a list of your cards.
Select the cards you would like to stop, then press Stop Selected Cards.
Write the reason why you would like to stop the cards.
Tick the box if you would like replacement cards.
Press Stop to confirm the cancellation of the cards.
